Skip to main content
IIBA Customer Support Help Center home page IIBA Customer Support
Submit a request
Sign in
  1. IIBA Customer Support
  2. IIBA Customer
  3. Certification FAQs

Certification FAQs

  • How do I request a recertification extension for an extenuating circumstance?
  • How do I recertify and what happens if I do not recertify?
  • What is the passing mark for the Certifications?
  • What are the exam rules
  • What happens if I miss my exam?
  • How can I schedule my rewrite of an exam?
  • How do I cancel or reschedule my exam?
  • How do I request for a special accommodation for the exam?
  • Where can I find information on scheduling the exams?
  • Does IIBA provide courses and are there any other training providers?
  • How much time is needed to prepare for the exams?
  • What payment methods do you accept?
  • How do I request a refund of my exam or exam rewrite fee?
  • What are the fees for certification?
  • What are the eligibility requirements for AAC, CBDA, CCA, and CPOA?
  • How can I include work experience in the application that involves sensitive or company proprietary information?
  • Payment Error
  • How do I request an application extension for an extenuating circumstance?
  • How do I apply and enter the hours for an application?
  • How many references do I need for a CCBA or CBAP application, and what conditions do they need to meet?
  • What is the Professional Development for CCBA®, CBAP® applications?
  • What is the significance of IIBA certification programs being competency-based
  • How Can I Download my Certificate
IIBA Customer Support
Powered by Zendesk